
How long does it take to process a return or exchange?
Once the package has arrived at the warehouse, our team will inspect the items and then return them to inventory within 3 to 7 business days.
Upon delivery and processing of your return package, the payment amount will be issued to the original payment method used when placing the order. This may take 3-5 business days after our inspection team has returned the items to inventory and warehouse.
Please note that sometimes we will not be able to refund the full amount of the order, in which case we will make a partial refund of the amount paid for the order.
Need more help?
Contact us
Service and customer service
support@calzadogama.com
Business enquiries, relations, press and media
support@calzadogama.com
Follow us on our social networks
Facebook: @calzadogamaoficial
Instagram: @calzadogamaoficial
YouTube: @calzadogamaoficial
Head Offices
- Hernandez Alvarez No. 319 San Juan de Dios Neighborhood, Leon, Guanajuato, Mexico 37004
*Calzado Gama is an online business developed, managed and operated by Lavoig.net