
Return or replace products
We have a 30-day return policy, we recommend you review our refund policy. Click here to view our refund policy
Frequently Asked Questions
What products can I return?
Most new, unopened items sold and shipped by Calzado Gama may be returned within 30 days of delivery for a full or partial refund, as applicable.
NOTE: Products made to order such as imports, manufacturing or special orders confirmed and paid are not refundable.
When will I receive my refund?
Usually within 15 business days. Most refunds are received in full within 3-7 days once the return is received and processed. See refund policy
Does Gama Footwear carry out replacements?
We can only replace the product with an identical one of the same version, and you are responsible for returning the damaged product within 30 days. If you want to exchange it for another product, you will have to return the product, receive the refund and place a new order.
Need more help?
Contact us
Service and customer service
support@calzadogama.com
Business enquiries, relations, press and media
support@calzadogama.com
Follow us on our social networks
Facebook: @calzadogamaoficial
Instagram: @calzadogamaoficial
YouTube: @calzadogamaoficial
Head Offices
- Hernandez Alvarez No. 319 San Juan de Dios Neighborhood, Leon, Guanajuato, Mexico 37004
*Calzado Gama is an online business developed, managed and operated by Lavoig.net